Contact us

Contact us
We are always here to answer your questions. We believe that in the timeliness of customer service, we'll do everything possible to satisfy our customers. If you have any problems, comments or suggestions, please contact us.

1.Anything questions about your order, we're re here 24 hours a day, 7 days a week to help you. We'll get back to you as soon as we can.

2.Our Customer Service Email: service@Rubymony.com . 

3.Please do not send duplicated inquires as it will only slow down your responses. We will try our best to give you a reply within 24 Hrs.

4.Company Address:Room 309, No.5 Trading Market, Pinghu Street, Longgang District, Shenzhen

The company address is not the return address, please refer to the return policy page

If you have a question about your receiving, your tracking number, please be sure it has been 2-3 days after you've ordered as that is the general processing  time.

If you have a question about switching items, please provide us with an order number and message us.

Thank you!